Trying to understand all the differences in Claims, Insurances, and Bonds is enough to make your head spin. Make it more complicated by remembering that different loads, states, and trucks can all require unique versions of insurances is downright absurd.
These are the things that a good Broker is paid to do. They help keep you and your goods protected. And help you get paid when it’s time to be paid.
A normal thing that can happen, when several people are working together, is that when a claim does occur, you have every single party expecting something else.
Each party can end up thinking that they are due money and that someone else is supposed to be paying out. This can be one of the most frustrating experiences to have in all of business. It can take weeks or months to figure out who owes what and this can really slow down the state of business.
As a good Freight Broker works with you and the carriers, they know exactly who is being covered by what, and who is doing the covering. If a claim does happen, they know exactly how to process the information as quickly and as accurately as possible. While this may seem like something every Broker can do, it’s not. It’s a very intricate process. And the Brokers that know how to excel in these moments can end up saving you a ton of money and even more hassle.
It’s not just experience and knowledge that makes a Broker good at this. It’s also their relationships with carriers and customers. People are able to drag their feet and can try to fight on small matters. A good, knowledgeable Broker with good relationships simply is never in this spot. And, if you find a good Broker, you’ll never be in this spot, too.
10 Incredible Ways an Honest Freight Broker Will Make Your Business More Profitable and Less Stressful
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Honesty and Integrity: Those that have had bad experiences with Brokers in the past will have their minds changed and their worries abolished with this true glimpse of how a Broker can utilize Honesty and Integrity to become one of the best in the business.
Knowledge and Experience: A long and proven history gives a Freight Broker a big leg up. They know the importance of combing through details; vetting drivers, triple checking information, and always watching the ever changing market. A sixth sense of Business, which others chalk it up to luck, are the results of years of tireless and critical work.
Past and Future: When you do things the old fashion way : focusing on Customer Service, doing the Dirty Work, and communicating openly and honestly, you learn a lot. And it is these lessons of the Past that can shape your Future. No longer does a Freight Broker need to seem like an unknown entity, they can be your Rock. They can be your Support. They can be your gateway to better Business.