How a Good Freight Broker Keeps You Protected

Trying to understand all the differences in Claims, Insurances, and Bonds is enough to make your head spin. Make it more complicated by remembering that different loads, states, and trucks can all require unique versions of insurances is downright absurd.

These are the things that a good Broker is paid to do. They help keep you and your goods protected. And help you get paid when it’s time to be paid.
A normal thing that can happen, when several people are working together, is that when a claim does occur, you have every single party expecting something else.
Each party can end up thinking that they are due money and that someone else is supposed to be paying out. This can be one of the most frustrating experiences to have in all of business. It can take weeks or months to figure out who owes what and this can really slow down the state of business.

As a good Freight Broker works with you and the carriers, they know exactly who is being covered by what, and who is doing the covering. If a claim does happen, they know exactly how to process the information as quickly and as accurately as possible. While this may seem like something every Broker can do, it’s not. It’s a very intricate process. And the Brokers that know how to excel in these moments can end up saving you a ton of money and even more hassle.
It’s not just experience and knowledge that makes a Broker good at this. It’s also their relationships with carriers and customers. People are able to drag their feet and can try to fight on small matters. A good, knowledgeable Broker with good relationships simply is never in this spot. And, if you find a good Broker, you’ll never be in this spot, too.